Remember, courses are automated and there are no extensions or credits.

Please don’t ask us to call you – We handle all support by email.

Where is my course?

For trn-store, HOVER over Course Access in the navigation bar.

Where is my certificate?

For trn-store, click on “My Account,” then Certificates. Please do not ask us to send certificates. Users must retrieve from their account.

What is my password?

We don’t know passwords; they are encrypted. Reset your password and a new one will be emailed.

Can I have an extension or a test reset?

Policy prohibits resetting a test after it has been started or completed. Expirations are automated and extensions cannot be provided for incomplete courses.

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