Where is my course? | For trn-store, HOVER over Course Access in the navigation bar. |
Where is my certificate? | For trn-store, click on “My Account,” then Certificates. Please do not ask us to send certificates. Users must retrieve from their account. |
What is my password? | We don’t know passwords; they are encrypted. Reset your password and a new one will be emailed. |
Can I have an extension or a test reset? | Policy prohibits resetting a test after it has been started or completed. Expirations are automated and extensions cannot be provided for incomplete courses. |